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Showing posts with the label ECM

Is ECM exciting (again)?

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When I joined Accenture about 10 years ago, I was a member of AIMS, Accenture Information Management Services. At that time it was specialised in internet solutions (mainly portals and web content management), document management ("ECM") with solutions such as Documentum or Filenet and BI. My background being Internet, I spent most of my time at Accenture working on digital projects (Video on Demand, eCommerce and digital transformation programs for various players from media, to publishing or Telcos). However when I joined, I also had a training on Documentum and I knew then I had to keep going with "digital" stuff... y es, indeed documents were not that exciting for me. What is ECM about ? Enterprise Content Management (ECM) is the strategies, methods, and tools used to capture, manage, store, preserve, and deliver content and documents related to organisational processes. ECM covers the management of information whether it is in the form of a paper doc...

What data challenge will you tackle this new year? One year of Solution design at MarkLogic

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As we are starting a new year, let's have a retrospective of some of the main solutions powered by MarkLogic of my 2017 year. We are going to give an overview of: "Big-ECM" Solution - Insurance Product Testing Datahub - Manufacturing and others... Customer 360 - All industries Semantic integration layer for PLM - Manufacturing virtual MarkLogic World - Insurance Big ECM or how to make the most of documents The challenge Insurers have been dealing for decades with hundred of millions, sometimes billions of documents usually stored in multiples siloed ECM systems due to multiple M&A.  Documents are most of the time considered  only from their attached metadata which are limited to basic client references. But documents received from clients are a key dimension of the customer 360. Combined with other customer knowledge it can produce relavant insights to better serve and retain clients : Semantic analysis : Sentiment analysis Entity extra...